Communicating

A large reason for frustration and dissatisfaction with veterinarians is the fact that communication gets lost somehow and animal owners often do not know why certain treatments or medications were administered to their pets and no one takes the time to explain it to them.
We feel that communication is the key to success: both in treating our patients effectively and in keeping their owners informed. An educated client is a satisfied one who is able to make all of the decisions that are right for him and his pet.
At our hospital, you are always welcome and encouraged to take the time you need to get the information and explanations required. You can call us anytime to speak to a technician or veterinarian to answer your enquiries. Our veterinarians will return your call as soon as possible and they spend a large portion of their busy day answering your inquiries.