Baker was the first place I went to when I arrived in Mtl from TO, recommended by Dr. D at the Avenue Rd Vet Clinic. I was extremely happy to meet Dr. Lubbert and later Dr Floyd, and another vet whose name I can never remember, but everyone: receptionists Tanya and others were/are exceptional. Now Dr. Bereza has taken over I am extremely pleased with the quality of care and expect there to be growth in positive directions as we see good training, some of the same conscientious care and, of course, continued challenges in a changing economy. I found everyone exceptionally kind and concerned and expect new receptionists to grow into awareness of the seriousness and respect one has always associated with Baker, and understand Dr. Baker started something great. Keep up the good work, everyone, and thanks for everything. I continue to patronize this clinic although others have suggested I go elsewhere but I know one pays properly for quality and I like this clinic, the people. the ambience, the clients I've met while waiting and also the special treatment and acceptance one receives in special cases.. My animals are closer than my family and friends and while one can never replace ANYONE; we know how important close, good care is essential to our well-being and the more we continue to realize that the better our planet will become. My best to all of you for continued growth and success.